Can I change my pin or access code?
For Canadian cardholders:
Once your pin and access code is set, they cannot be changed. If you forgot your password/lost access code, this article should be of use to you. For US cardholders:
Your access code cannot be changed; You can change your PIN via the IVR by calling the number on the back of your card and following the IVR prompts. If you forgot your password/lost access code, this article should be of use to you. Should you require any assistance with this, please feel free to open a ticket with our support team
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