E-Transfer
E-transfer failed or not going through
The most common reason for an e-transfer to fail is simply due to the fact that your security question contained an invalid character or too much character. However, the reasoning may not be identical for all failed transfers as you'll see below. ...
How do I transfer funds out of my card?
This feature is only available for cardholders that are logging into payaccount.io on certain programs. Please refer to your original cardholder agreement for more information or reach out to the company/organization that issued you the card for ...
I’m not receiving my etransfer
For Transfers sent via Interac Double check if you received any email asking you to approve the transfer. It may have landed in your spam/junk folder by mistake. If you do not see any email asking you to do so, keep an eye out for the follow up email ...