Why should I register my card?

Why should I register my card?

This is only applicable to cardholders logging into payaccount.io
By registering your card, you gain various benefits such as the ability to monitor your balance and review your transaction history. Additionally, you can update your personal information and mailing address, perform transfers, and even access your card's PIN number. Furthermore, you can visit the "About My Card" section to find answers to frequently asked questions about your card.

To start the registration, you can go to https://payaccount.io/register. During the registration process, make sure to hover over the bubbles in the empty fields to ensure that your password and username meet the necessary requirements. If you're trying to register for multiple cards, make sure that you do not use the same username/password combination that you have previously used. If you wish to do so, its best that you add some iterations to the username e.g. PeterBob1a, PeterBob1b etc.

Should you still face issues registering after doing the above, please feel free to reach out to our team at help@mycardholdersupport.com or submit a ticket with us by clicking the button below!
If your card does not have transfers enabled, this is intended due to the limitations of your card program. Refer to the original cardholder agreement or reach out to the issuing company for more detail.
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