What is a virtual prepaid card?

What is a virtual prepaid card?

A virtual card works just like a physical card would, with the caveat that it can only be used for online purchases, not at brick-and-mortar merchants. As long as the merchant accepts the use of an electronic payment, you should be good to go. 

Certain internet merchants will also decline the use of a virtual card (this article expands further on this
). However, this may vary according to the fraud protection software that the merchant employs. 

If you require any clarification or assistance, please contact the number on the back of the card (for physical cardholders) or email us at help@mycardholdersupport.com.

Feel like the article is lacking? Leave a downvote and let us know what you think. We genuinely want to improve based on your feedback.


    Want to find other articles? Ask Casbo!

    Our semi-autonomous chat bot



      • Recent Articles

      • Our Privacy Policy

        Last Updated: January 1, 2022 For Canada and US Our Commitment At Cardholder Support, we are committed to protecting your privacy and confidential information while maintaining strong practices in the handling of all Personal Information. This ...
      • Fraud FAQ

        Do you have a particular question that wasn't answered by our original fraud article? Have a look here as well: How can I protect my card information or the safety of my physical or virtual card? It is your responsibility to track your account ...
      • Can my card be used in any country?

        Here is the list of countries where your prepaid card will not be usable due to either sanctions or restrictions on financial institutions in the USA and Canada: Afghanistan Angola Bangladesh Belarus Burundi Cambodia Central African Republic Crimea ...
      • How do I view my ticket?

        To access your ticket through the Help Center portal, it's essential to have a registered Help Center account using the same email address you used to contact us. If you haven't signed up for an account yet, please visit the sign-up page to create ...
      • What is a Pre-Authorization and how does it work?

        Pre-authorization, commonly known as pre-auth or auth-only, are a hold placed on a cardholder's account to guarantee access to said funds, basically confirming that your card is actually good for that amount. This is a common practice among merchants ...