Foreign exchange fee. What are they?

Foreign exchange fee. What are they?

A foreign exchange fee is charged to your card when a transaction is made with an overseas merchant or in a currency denomination other than the denomination of currency on your card. These fees usually consits of two part:
  1. Network fee: These are fees that are charged by the payment network i.e. Visa or Mastercard. They both charge a flat fee of 1%. Regardless of the type of card, this fee is applied to all foreign transactions.
  2. Issuing bank fee: This is a charge on top of the network fee, usually around 2% (though these may vary as well depending on the issuer)
For our part, a foreign exchange fee of 2.5% for the converted amount will be charged to your card per transaction.

Feel like the article is lacking? Leave a downvote and let us know what you think. We genuinely want to improve based on your feedback. 


    Want to find other articles? Ask Casbo!

    Our semi-autonomous chat bot



      • Recent Articles

      • PTC Mobile Wallet - Services Terms of Use

        These terms and conditions are applicable to prepaid cards issued by Peoples Trust Company that have been enabled for mobile wallet services within your card program. Peoples Trust Company Terms of Use for Mobile Payment Services Last modified: ...
      • Our Privacy Policy

        Last Updated: January 1, 2022 For Canada and US Our Commitment At Cardholder Support, we are committed to protecting your privacy and confidential information while maintaining strong practices in the handling of all Personal Information. This ...
      • Fraud FAQ

        Do you have a particular question that wasn't answered by our original fraud article? Have a look here as well: How can I protect my card information or the safety of my physical or virtual card? It is your responsibility to track your account ...
      • Can my card be used in any country?

        Here is the list of countries where your prepaid card will not be usable due to either sanctions or restrictions on financial institutions in the USA and Canada: Afghanistan Angola Bangladesh Belarus Burundi Cambodia Central African Republic Crimea ...
      • How do I view my ticket?

        To access your ticket through the Help Center portal, it's essential to have a registered Help Center account using the same email address you used to contact us. If you haven't signed up for an account yet, please visit the sign-up page to create ...