What if I would like to purchase something that costs more than the remaining balance on my Prepaid card?
If you know the balance on your Prepaid card, inform the cashier that you would like to pay that sum of money from your Prepaid card and the remaining balance from a different debit or credit card. Without telling the cashier you would like to use two different forms of payment, the transaction will be declined for a lack of funds. You can also pair your Prepaid cards with cash or a different Prepaid card.
What happens if I would like to return something I purchased with a Prepaid card?
Each merchant has a different return and refund policy. Therefore at the merchants discretion they could credit your Prepaid card, provide you a cash refund, or a store credit. In any case, keep your Prepaid card on you when making a return. The ...
What is a virtual prepaid card?
A Prepaid card can be used to pay for any goods or services that accept electronic payment. Directly after making a purchase, the amount will automatically be deducted from your balance.
Why did my Prepaid Visa card get declined?
It is likely that your card was declined because the cost of your purchase was higher than your remaining balance. However, merchants cannot determine the balance on your card, therefore it is important that you inform them of your balance if it is ...
How can I check my card balance?
Log into https://payaccount.io/login to retrieve your prepaid card balance. From there you will be asked to enter Your: 16 digit card number Access code (4 digit activation code was provided to you in the instructions that came with the card) CVV ( ...
Can I purchase a prepaid card for a family member under my account?
Unfortunately, at this time we do not offer individual prepaid cards. We do however provide corporate prepaid card programs for companies and corporations. Therefore in order to get a prepaid card for a family member you would need to speak with the ...