Do I have to include my card in my T4A?
This depends highly on the reason why you were awarded a card in the first place. For more information, we'd suggest that you refer to the Canadian Financial Consumer agency's standing on these cards by clicking on
this article.
We also recommend that you reach out to your employer for clarification as we very rarely handle T4A requests. Should your card fall under such requirements, your employer will guide you accordingly.
Recent Articles
Multi Factor Authentication (MFA)
Two-Factor Authentication (2FA) adds an extra layer of security to your Cardholder Portal account. After entering your password, you will also need to provide a one-time code from an authenticator app on your phone. Supported Authenticator Apps: ...
What is PIN and how does it work?
Your PIN (Personal Identification Number) plays a key role in helping keep your prepaid card secure. Whether you're withdrawing cash from an ATM or making a purchase at a store, your PIN helps verify that you are the authorized cardholder. Note all ...
I would like to file a complaint. How should I proceed? (For cards issued by Equitable Bank)
Customer Complaints Resolution Guide (Equitable Bank) At Cardholder Support, we are committed to providing you with the best possible customer experience and high-quality products and services. While we are always delighted to receive any positive ...
Mobile Wallet - Services Terms of Use
These Terms of Use for Mobile Payment Services (the “Terms”) apply when you choose to add a prepaid card issued by Peoples Trust Company (“Card”) to an eligible mobile payment wallet (each, a “Wallet”). In these Terms, “you” and “your” refer to the ...
Our Privacy Policy
Last Updated: January 1, 2022 For Canada and US Our Commitment At Cardholder Support, we are committed to protecting your privacy and confidential information while maintaining strong practices in the handling of all Personal Information. This ...