Why did my transactions for my bill payment for my telecommunication bills from my prepaid card decline?

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• Why was my card declined?

  Transactions can be declined for various reasons. The most common are: 1. The transaction amount exceeds the card balance. Please ensure that the transaction amount is equal to or less than the available balance.                                     ...

• What is a virtual prepaid card?

   A Prepaid card can be used to pay for any goods or services that accept electronic payment. Directly after making a purchase, the amount will automatically be deducted from your balance.

• Can I use my virtual prepaid card for both online transactions and in store purchases?

  Yes you can use this card for online transactions. For in store transactions you may have to manually key in the card information at the merchants terminal.

• Can I withdraw cash from my prepaid card and what is the limit for transactions and cash withdrawals?

  You may need to refer to the cardholder terms and conditions for this information. If your prepaid card allows you to process ATM withdrawals you will be able to process Atm transactions. However, ATM fees will be charged as per the fees associated ...

• What if I would like to purchase something that costs more than the remaining balance on my Prepaid card?

  If you know the balance on your Prepaid card, inform the cashier that you would like to pay that sum of money from your Prepaid card and the remaining balance from a different debit or credit card. Without telling the cashier you would like to use ...