Where is my virtual card? When will I receive it?

Where is my virtual card? When will I receive it?

Question:

As part of a promotion, I purchased a new computer or device and should have received a virtual card. Where is it? When and how will I receive it?


Answer:

Your virtual prepaid card is in queue to be processed. Due to a high volume of virtual card orders, your card is pending and will be sent to you shortly. 

As soon as your card is processed, you will receive an email with a link to redeem your card. 

We appreciate your patience.


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