Where can I find my access code?

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• Can I change my pin or access code?

  Unfortunately the PIN number and access code cannot be changed.

• How do I retrieve my PIN (to use ATM, or pay with chip card)?

  To retrieve your PIN please login to the website printed on the back of your card. After you log in please select My Profile. Once you select my profile, on your top right-hand corner there is a button which says view my pin. When you click on view ...

• What if I forget my password to access my online account?

  If you forget your password, simply click on the “forgot my password” link and enter the same email address used when registering your card. Your new password will be emailed to you immediately.

• How can I check my card balance?

  Log into https://payaccount.io/login to retrieve your prepaid card balance. From there you will be asked to enter Your: 16 digit card number  Access code  (4 digit activation code was provided to you in the instructions that came with the card) CVV ( ...

• How to access the terms and conditions while redeeming a Virtual card?

  After the form submission, you will reach the terms and conditions that must be check marked before submission.