Resolved tickets will be automatically closed in 7 days
When you receive a response from our Cardholder Support Team that your ticket has been resolved, you will have 7 calendar days to respond to this ticket if you have any questions. If we do not receive a response back from you within 7 calendar days, your ticket will be automatically closed. Please note that if you respond to a closed ticket, you will not receive a response. Closed tickets remain closed and can no longer be reopened. The Cardholder Support Team will not get any notifications if you try to respond to a closed ticket. If your ticket has been closed, please open a new ticket by sending an email to firstname.lastname@example.org
. We take your requests seriously, and we strive to respond to all inquiries within 1-2 Business Days.
Thank you for understanding, have a great day!
Cardholder Support Team