How often should I check my account?

How often should I check my account?

We recommend that you track your account activity once every 30 days to ensure the transactions and the balance on your card is up to date.

Log into to check your card balance.
    • Related Articles

    • Help! My account is locked.

      Unfortunately, you have entered your information incorrectly too many times.  Your account is now locked for a period of 24 hours. Please wait until this time has passed, and then enter your information again.   If you try to enter your information ...
    • How do I check my card balance?

      You can check your card balance by visiting the website printed on the back of your card. To login you will need to enter your 16-digit card number, your CVV which is the 3-digit number printed on the back of the card and your 4-digit unique access ...
    • How can I check my card balance?

      Log into to retrieve your prepaid card balance. From there you will be asked to enter Your: 16 digit card number  Access code  (4 digit activation code was provided to you in the instructions that came with the card) CVV ( ...
    • What is a pre-authorization?

      Certain merchants (often Hotels, Gas Stations) will pre-authorize your card for an amount (20% or more in addition to the purchase amount) prior to your purchase to check if the funds are available and/or to hold the funds for a future payment. Your ...
    • What if I forget my password to access my online account?

      If you forget your password, simply click on the “forgot my password” link and enter the same email address used when registering your card. Your new password will be emailed to you immediately.