How do I view my ticket?

How do I view my ticket?

To access your ticket through the Help Center portal, it's essential to have a registered Help Center account using the same email address you used to contact us. If you haven't signed up for an account yet, please visit the sign-up page to create one. If you already have an account, simply go to the sign-in page and log in using your account details. This will enable you to view and manage your past tickets.

    Want to find other articles? Ask Casbo!

    Our semi-autonomous chat bot



      • Recent Articles

      • PTC Mobile Wallet - Services Terms of Use

        These terms and conditions are applicable to prepaid cards issued by Peoples Trust Company that have been enabled for mobile wallet services within your card program. Peoples Trust Company Terms of Use for Mobile Payment Services Last modified: ...
      • My account is locked due to multiple unsuccesful logins

        If you've encountered difficulty logging in due to several unsuccessful attempts, don't worry—this is an intentional security measure. We've recently added an extra layer of protection that temporarily restricts account access after multiple failed ...
      • Our Privacy Policy

        Last Updated: January 1, 2022 For Canada and US Our Commitment At Cardholder Support, we are committed to protecting your privacy and confidential information while maintaining strong practices in the handling of all Personal Information. This ...
      • Fraud FAQ

        Do you have a particular question that wasn't answered by our original fraud article? Have a look here as well: How can I protect my card information or the safety of my physical or virtual card? It is your responsibility to track your account ...
      • Can my card be used in any country?

        Here is the list of countries where your prepaid card will not be usable due to either sanctions or restrictions on financial institutions in the USA and Canada: Afghanistan Angola Bangladesh Belarus Burundi Cambodia Central African Republic Crimea ...