Can my card be used in any country?

Can my card be used in any country?


Here is the list of countries where your prepaid card will not be usable due to either sanctions or restrictions on financial institutions in the USA and Canada:
  1. Afghanistan
  2. Angola
  3. Bangladesh
  4. Belarus
  5. Burundi
  6. Cambodia
  7. Central African Republic
  8. Crimea Region
  9. Korea, Democratic People's Republic
  10. Democratic Republic of the Congo
  11. Djibouti
  12. El Salvador
  13. Eritrea
  14. Guinea
  15. Haiti
  16. Honduras
  17. Iran Islamic Republic
  18. Iraq
  19. Laos People's Democratic Republic
  20. Lebanon
  21. Libyan arab jamahiri
  22. Malawi
  23. Maldives
  24. Mali
  25. Mozambique
  26. Myanmar
  27. Nepal
  28. Nicaragua
  29. Niger
  30. Pakistan
  31. Qatar
  32. Russia
  33. Somalia
  34. South Sudan
  35. Sudan
  36. Syrian Arab Republic
  37. Togo
  38. Tunisia
  39. Uganda
  40. Ukrainian SSR
  41. Venezuela
  42. Yemen
  43. Zimbabwe
Please note that using the prepaid card in these countries will not be possible and can be subject to legal restrictions. If your card number starts with 517153, your card will only be usable in these regions:
  1. Canada
  2. United States
This is a non exhaustive list and OFAC should be consulted to determine whether a country, entity, or individual is sanctioned.


    • Recent Articles

    • I would like to file a complaint. How should I proceed? (For cards issued by Equitable Bank)

      Customer Complaints Resolution Guide (Equitable Bank) At Cardholder Support, we are committed to providing you with the best possible customer experience and high-quality products and services. While we are always delighted to receive any positive ...
    • PTC Mobile Wallet - Services Terms of Use

      These terms and conditions are applicable to prepaid cards issued by Peoples Trust Company that have been enabled for mobile wallet services within your card program. Peoples Trust Company Terms of Use for Mobile Payment Services Last modified: ...
    • Our Privacy Policy

      Last Updated: January 1, 2022 For Canada and US Our Commitment At Cardholder Support, we are committed to protecting your privacy and confidential information while maintaining strong practices in the handling of all Personal Information. This ...
    • Fraud FAQ

      Do you have a particular question that wasn't answered by our original fraud article? Have a look here as well: How can I protect my card information or the safety of my physical or virtual card? It is your responsibility to track your account ...
    • Can my card be used in any country?

      Here is the list of countries where your prepaid card will not be usable due to either sanctions or restrictions on financial institutions in the USA and Canada: Afghanistan Angola Bangladesh Belarus Burundi Cambodia Central African Republic Crimea ...