Can I purchase a prepaid card for a family member under my account?

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• What is a virtual prepaid card?

   A Prepaid card can be used to pay for any goods or services that accept electronic payment. Directly after making a purchase, the amount will automatically be deducted from your balance.

• What if I would like to purchase something that costs more than the remaining balance on my Prepaid card?

  If you know the balance on your Prepaid card, inform the cashier that you would like to pay that sum of money from your Prepaid card and the remaining balance from a different debit or credit card. Without telling the cashier you would like to use ...

• Can I transfer the funds from my prepaid card to my personal or business bank accounts or into any credit card?

  No, unfortunately you cannot transfer funds from your prepaid physical or virtual card into your personal or business account. This function is not available for any debt payments or credit products either.

• Why did my Prepaid Visa card get declined?

  It is likely that your card was declined because the cost of your purchase was higher than your remaining balance. However, merchants cannot determine the balance on your card, therefore it is important that you inform them of your balance if it is ...

• Help! My account is locked.

  Unfortunately, you have entered your information incorrectly too many times.  Your account is now locked for a period of 24 hours. Please wait until this time has passed, and then enter your information again.   If you try to enter your information ...