Can I have a detailed transaction history provided to me?
Yes this is possible but bear in mind that your request is subject to review. Please feel free submit a ticket with us by scrolling all the way down and clicking on the "Submit a ticket" button.
We'll get back to you as soon as we can. The cardholder support team is available from Mon-Fri 9am to 5pm EST (excluding national holidays)
We'll get back to you as soon as we can. The cardholder support team is available from Mon-Fri 9am to 5pm EST (excluding national holidays)
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Recent Articles
PTC Mobile Wallet - Services Terms of Use
These terms and conditions are applicable to prepaid cards issued by Peoples Trust Company that have been enabled for mobile wallet services within your card program. Peoples Trust Company Terms of Use for Mobile Payment Services Last modified: ...Our Privacy Policy
Last Updated: January 1, 2022 For Canada and US Our Commitment At Cardholder Support, we are committed to protecting your privacy and confidential information while maintaining strong practices in the handling of all Personal Information. This ...Fraud FAQ
Do you have a particular question that wasn't answered by our original fraud article? Have a look here as well: How can I protect my card information or the safety of my physical or virtual card? It is your responsibility to track your account ...Can my card be used in any country?
Here is the list of countries where your prepaid card will not be usable due to either sanctions or restrictions on financial institutions in the USA and Canada: Afghanistan Angola Bangladesh Belarus Burundi Cambodia Central African Republic Crimea ...How do I view my ticket?
To access your ticket through the Help Center portal, it's essential to have a registered Help Center account using the same email address you used to contact us. If you haven't signed up for an account yet, please visit the sign-up page to create ...