How do I activate my card?
Activating your card is quite simple, provided that you have all the information required. Bear in mind that you may need to refer to different online portals based on the type of card that you have. You may refer the back of your card to know what portal that you're supposed to sign in to as it may differ depending on the organization that provided you with the card.
For cardholders that needs to login to https://mycardholdersupport.com
- To login you will need to enter your 16-digit card number, your CVV which is the 3-digit number on the back of the card and your 4-digit unique access can be found on your carrier which is the paper your card came attached to.
- Hit Go.
- Your card is now activated!
For cardholders that needs to login to https://payaccount.io
- Go to https://payaccount.io/activate to activate your card.
- Hit Submit.
- Your card is now activated!
You may also go to https://payaccount.io/register to register your card and create your account (this is largely optional but is absolutely necessary should you require the ability to monitor your balance). When registering, please hover over the bubbles in the empty fields to make sure that your password and username match the requirements. If you have multiple cards that needs to be registered via this portal, make sure that you use different iterations of your username/password.
Once you’re done activating your account you can check your profile for your PIN and monitor your transactions.
Please note that this goes for ATM cards with chips on them. Non-ATM cards has no chip and thus no PINs. However, there are cards that are an exception to this rule.
Feel like the article is lacking? Leave a downvote and let us know what you think. We genuinely want to improve based on your feedback.
Recent Articles
Inscription : Passage de la plateforme Mycardholdersupport à la plateforme Payaccount
Si vous avez précédemment accédé à votre carte via notre ancienne plateforme et avez récemment été migré vers la nouvelle plateforme PayAccount, cet article vous guidera tout au long du processus d’enregistrement de la carte requis pour accéder à ...Registration: Switching from Mycardholdersupport platform to Payaccount platform
If you previously accessed your card through our legacy platform and have recently been migrated to the new PayAccount platform, this article will guide you through the card registration process required to access your account. Once your account is ...Multi Factor Authentication (MFA)
Two-Factor Authentication (2FA) adds an extra layer of security to your Cardholder Portal account. After entering your password, you will also need to provide a one-time code from an authenticator app on your phone. Supported Authenticator Apps: ...What is PIN and how does it work?
Your PIN (Personal Identification Number) plays a key role in helping keep your prepaid card secure. Whether you're withdrawing cash from an ATM or making a purchase at a store, your PIN helps verify that you are the authorized cardholder. Note all ...I would like to file a complaint. How should I proceed? (For cards issued by Equitable Bank)
Customer Complaints Resolution Guide (Equitable Bank) At Cardholder Support, we are committed to providing you with the best possible customer experience and high-quality products and services. While we are always delighted to receive any positive ...